FAQ
General Questions- What is a “Live Sports Radio”?
- What does the term re-broadcast mean?
- Does the radio only work for one season?
- Do I need to turn the radio in at the end of the season?
- What announcers will I hear broadcasting from my radio?
- Can I listen to AM radio stations from the radio?
- If I travel to an away game of my Home Team, will I be able to hear the broadcast on my radio?
- Where will the radio work?
- Does the radio need to be re-charged?
- Does the radio need to be re-programmed after each season?
Sound Quality
- Is there volume control?
- What happens when the stadium gets really loud - will I be able to hear the broadcast?
- Is the radio hearing aid compatible?
Purchasing a Live Sports Radio
- Where can I purchase a “Live Sports Radio” at the game?
- How do I order online?
- Is your website secure?
- Are you going to charge my credit card again next year?
- Will I receive an order confirmation?
Pricing
Shipping
What is a “Live Sports Radio”?
- The Live Sports Radio is a specially designed and patented radio receiver that receives re-broadcasts at certain sporting events with NO DELAY.
- Live Sports Radio (LSR) has been created with one very important objective in mind; that is: “Enriching Fan’s Experience”.
What does the term re-broadcast mean?
- This means that we take the broadcast from the Home Announcers into our special transmitter to be “re-broadcast” to the LSR receivers, hence NO DELAY.
Does the radio only work for one season?
- All NCAA radios will work at every home and away football games this season (for your team), as well as every Men’s home basketball games this season. NFL radios will work at all home games during the specified season. Each season a new radio will be available as the FCC-licensed frequencies that are used for the broadcast will change depending upon the team’s schedule.
Do I need to turn the radio in at the end of the season?
- There is no need to turn your radio in, once you purchase it is yours to enjoy. It will continue to be useful as an FM scan radio.
What announcers will I hear broadcasting from my radio?
- If you have the college version of Live Sports Radio, will hear the flagship radio network broadcast for your team while attending both home and away games.
- If you have the NFL version of Live Sports Radio, you will hear the flagship radio network broadcast for your team at every home football game this season.
Can I listen to AM radio stations from the radio?
- Our new TripleTune radio allows you to listen to the Event Channels as well as FM and AM stations.
- If you have a DualTune radio, you will be able to listen to the Event Channels (E1-E5) and local FM channels on your radio.
If I travel to an away game of my Home Team, will I be able to hear the broadcast on my radio?
- Yes, the radio will work at all of the Home and Away games of your Home Team, the E1 pre-set frequency is for the Home games and E2 to E5 are for the Away games.
- By law, the Event Channels (E1 to E5 on which you will listen to your Home Announcers with no delay) are broadcast on low power.
- You should have no problems receiving the signal in your stadium seat, but reception of these channels will diminish as you leave the area; however, the radio will pick up other FM stations wherever they are normally heard.
Does the radio need to be re-charged?
- The radio operates on a 3 Volt CR2450 Lithium Battery; additional batteries can be purchased at the stadium or on our website. The batteries generally last 20-30 hours.
- Before replacing the battery on your radio, please ensure the volume dial is in the “off” position. To replace the battery, on a DualTune radio, unscrew the outer cover by rotating it counterclockwise. Once the battery cover has been removed, pull the small grey tab (located at the 12:00 position) toward you. Please be sure to replace the battery with a 3V CR2450 battery.
- If you have a TripleTune radio, ensure your radio is in the “off” position, then slide the front cover down. After the cover is removed, you will then see two AAA batteries that can be easily replaced.
Does the radio need to be re-programmed after each season?
- Yes. We have the ability to reprogram your radio, with the new frequencies, at the beginning of each football season. You can either send your radio in to our office in Sterling Heights, Michigan, or you can visit our kiosk on game day (during the first three football games). If you send your radio to LSR with a check for $10 (or credit card information); we will reprogram it and provide a new battery (a $5 value) as well as a 2010 lanyard (this also includes shipping and handling). CLICK HERE for more info on this process.
Sound Quality
- Yes, there is a dial on the side of the LSR that turns the radio on & off and enables you to adjust the volume.
What happens when the stadium gets really loud - will I be able to hear the broadcast?
- The sound quality of the LSR is exceptional – the speaker sits right outside of the ear canal, which generally makes it easy to hear, even inside of loud stadiums.
Is the radio hearing aid compatible?
- The radio is not hearing aid compatible however the radio will fit over your hearing aid or you can remove the hearing aid as the volume on the radio is significant.
Purchasing a Live Sports Radio
Where can I purchase a “Live Sports Radio” at the game?
- The sellers are very distinctive as they wear bright green t-shirts and big black backpacks with a banner above them. Additionally there may be some tents set up selling the radios.
- You can order directly from this link http://www.livesportsradio.com/store/
- We accept MasterCard, Visa, American Express, Discover and Diners Club.
- Yes. Our online store uses 128-bit encryption, otherwise known as the standard in website security. This allows information to be passed through your website in a code that cannot be read, even if intercepted.
Are you going to charge my credit card again next year?
- No, Live Sports Radio will not charge your credit card next season – this is a purchase of radios, not a subscription. If you wish to purchase a radio for next season you will be able to purchase from our online store or at the stadium. Your credit card details are removed from the computer system immediately after we confirm the transaction.
Will I receive an order confirmation?
- Yes, you will receive an order confirmation directly to the email you entered during the check-out process.
Pricing
Is the price for the entire season?
- The radio will last you the entire season, one purchase and you are done. It may be necessary for you to buy another battery (see above).
Do I need to subscribe to a service to listen to the broadcast?
- A subscription is not necessary, you only need to purchase the radio and you are on your way to hear the broadcast. There are no further charges for the entire season.
Shipping
When will my order be shipped?
- Live Sports Radio strives to ship your order as quickly as we can. Orders placed Monday thru Friday are usually shipped within 48 hours, although during periods of high volume, it may take longer.
When will my order be delivered?
- Orders that are processed are shipped via USPS standard mail unless an expedited USPS service is requested in the order process. USPS standard mail may take three to five business days, priority mail guarantees delivery within three business days to most places in the US.